Talk to a deliverability engineer
Sales, support, a deliverability review, or a partnership: tell us what you need and it goes straight to the right person in our Delhi team, not a queue.
- Median first reply under 4 hours
- A real engineer, not a queue
- Free 30-minute deliverability review
Direct contact
Prefer email or a call? Both routes reach a real person in Delhi, not a ticket queue.
Phone
+91 11 4600 2280
Response times
Support gets a first reply the fastest, and everything else follows close behind. All targets are measured in IST.
Support hours
Live coverage on weekdays in IST, with an on-call rota picking up anything urgent on weekends.
Office
Level 4, Statesman House, Barakhamba Road, Connaught Place, New Delhi 110001. The rest of the team works remote across India and eight other time zones.
Book a 30-minute deliverability review
No slides. A deliverability engineer looks at your actual domains and mailboxes on the call and tells you what to fix first.
- A live audit of your SPF, DKIM, DMARC and MTA-STS records across every sending domain.
- A read on your current inbox placement, with the specific signals dragging it down.
- A written warmup and volume plan for the next 30 days, yours to keep either way.
Tuesday, 10:00 AM IST
Pick “Deliverability review” in the form and a specific IST slot will be proposed by email, no external scheduler.
Support, answered
The questions we get most before someone writes in.
Support requests get a first reply in under 4 hours during IST support hours. Sales and deliverability reviews go out the same business day. Everything else is answered within 24 hours.
No. Plenty of the deliverability reviews we do are for teams still deciding how to structure a new sending fleet before buying anything.
Yes, select "Support" as the reason and it routes directly to the on-call deliverability engineer, not an account rep. Outside IST support hours the on-call rota picks it up.
Yes, no card required. It's a 30-minute working session, not a sales pitch, and you keep the written plan either way.
The domains you're sending from (or plan to), your current monthly volume, and any bounce or spam-placement pattern you've noticed helps us respond with specifics instead of generic advice.
Not ready to talk yet?
Read how other teams run their sending fleet, or check what a plan costs.